Privacy
This privacy statement explains how personal data is collected and used on helse-stavanger.no.
Processing of personal data at Helse Stavanger HF
About the websites
Helse-stavanger.no is developed in close collaboration with other hospitals in Norway. Together, we develop new functionality, design, and the structure of the content to ensure it is accessible to users. We also collaborate with the Directorate for e-Health and Norwegian Health Network, which manages and operates the technical solution.
Responsibility
Data controller: Helse Stavanger HF, Stavanger University Hospital
Data processor: Norwegian Health Network SF (NHN) (Terms of use for national e-health solutions)
Norwegian Health Network is the national service provider and technical supplier for the operation and maintenance of the website. The information collected is stored on servers operated by NHN.
You can contact us via email if you have general questions about anything you read on our websites. If you send us an email, your email address and any personal information you include in the email will be stored.
Sensitive personal information should not be sent via email. Therefore, it is important that you do not include such information, for example, details about your health, personal identification number, etc., in emails to us.
If you need to provide us with information containing sensitive data, you can log in and send us a secure message.
Provide feedback on the websites
You can provide feedback on the websites via the form "Did you find what you were looking for?". The form is available on a selection of our websites. You will not receive a response to your feedback, but it will be stored. The feedback will be used as input for the improvement and development of the websites.
If you enter a phone number, personal identification number, or email address, this information will be automatically deleted before submission.
Links to external websites
We link to other organizations and websites. The privacy policy on this website does not cover other websites. Therefore, when you visit other websites, you should read the privacy policy of the relevant site.
We use the video player service YouTube from Google. Google collects data when you play a video. Such data is not collected if you do not play the video. Google also uses cookies when you play a video. When you play a YouTube video, you must accept Google's privacy policy.
Visitor statistics
The website stores traffic and visitor statistics in a solution provided by Matomo. The statistics show how much each part of the website is visited. We cannot trace your use of the website back to you as an individual.
Examples of information that is stored include the number of visits to different pages, which websites visitors come from, how long they stay on the site, and which browsers are used. The information stored is used to continuously improve and develop the offerings and content on the website.
Search
We store information about which search terms you use when searching the website. The purpose of this is to make our information better and more tailored to users' needs. We can find out which search terms yield results and which search results you choose. Only the search terms are stored, and they cannot be linked to other information about you.